![]() ![]() You can organize your contacts or chats with labels for easy filtering and searching. You can access metrics such as how many messages were sent, delivered, and read to measure your performance. You can drive business outcomes by using interactive business message that allow customers to take actions such as visiting your website, calling your number, or making a purchase. You can showcase your products and services with catalogs that display images, prices, and descriptions. You can increase your customer satisfaction to 98% by using interactive content such as images, video, buttons, and products to engage them. ![]() You can save costs in agents and call centers by using automated messages to welcome new customers or inform them when you are not available. You can improve your response speed (SLA) by using quick replies to answer common questions. Some of the features and benefits of WhatsApp Business are:
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